Director of Operations + Finance

director of operations + finance

Washington DC’s children deserve a world-class museum to spark their imagination and encourage them to dream. Steps off the National Mall and Pennsylvania Avenue, National Children’s Museum celebrates the joy of childhood through science, technology, engineering, arts, and math (STEAM) exhibits and programs. As Director of Operations + Finance, you will help realize this vision for hundreds of thousands of visitors each year.

what you’ll do

As the Director of Operations + Finance, you will report directly to the President + CEO and serve as a critical member of the Leadership Team. You will oversee operations, admissions, safety, and earned revenue for the Museum. You’ll work to ensure long-term financial stability, growth, and success. This crucial position will lead a broad range of activities related to institutional planning, finance, human resources, and resource management by providing guidance and oversight to ensure the proper operational systems, fiscal and safety controls, and vendors are in place. Your work will support the mission of the National Children’s Museum to inspire children to care about and change the world–playing a critical role in sparking curiosity and igniting innovation for millions of children in this next generation. 

Provide operational oversight, including ticketing, operations, and human resources;

Oversee budgeting, billing, and audit process with contract CFO and finance staff;

Manage Museum vendors, including the café, security, and cleaning;

Build a team of operations professionals to support admissions, facilities, and human resources;

Analyze and make improvements to financial guidelines and other oversight procedures;

Oversee development and implementation of comprehensive Safety Plan, in  collaboration with consultants and law enforcement to ensure every step is taken to keep visitors safe;

Collaborate with museum staff at all levels to ensure goals of each department are met and a rich learning environment is created in the office as well as in the Museum;

Demonstrate strong, collaborative leadership and provide excellent management to the Operations team; and

Serve as liaison to consultants and contractors working for National Children’s Museum.

what we believe are important experiences + traits for this role

7+ years working in management, finance, or operations;

Demonstrated skills in leadership, management, financial planning and budgeting, and/or human relations;

Experience writing, issuing, and managing RFPs and contracts;

Knowledge or experience working with emerging technology and interactive software systems;

Strong written and verbal communication skills;

Expert organizational and project management skills with a proven ability to organize and prioritize work, projects, and meet deadlines;

Experience managing multiple, complex projects through periods of growth and change;

Experience growing and managing a team to individual and collective success;

Financial acumen with executive level knowledge of legal requirements and contractual concepts required;

Technically savvy with ability to oversee initiatives pertaining to both ticketing and internal operations;

Must be strategic, organized, and detail-oriented; 

Self-starter able to take charge of tasks and make decisions swiftly; and

Passion for the mission of National Children’s Museum.

hours and location

Full-time position located at the National Children’s Museum at 1300 Pennsylvania Ave NW. Must be available to work onsite from 9am to 5pm at least four days per week, and remotely one day per week. Occasional travel required.


$90,000 – $110,000 commensurate with experience and skill set.

Interested candidates should submit a resume and cover letter to [email protected] with the subject line: Director of Operations + Finance.

what we value

We champion high-performing, creative individuals who dive into problems, challenges, and opportunities. We believe in people bringing their whole selves to work. We commit to this through a generous paid vacation and benefits package. We celebrate an environment of teaching and learning; we support one another in professional and personal growth. We are a proud equal opportunity employer. We are strongly committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the stronger our Museum.